
CONTACT US
Need assistance?
Please send us an email and someone will respond to you as soon as possible.
[email protected]
Subscription Cancellation Policy
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What to Know About Cancellation:
- You will immediately lose access to your subscription product upon a cancellation.
- Content you have paid for will not be available in your library for download after cancellation.
- To receive a download link for your paid for content, please email us at [email protected]. Links expire after 6 weeks, and a $30 fee applies for any new links if content is not downloaded within that time.
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Important Note on Content Access:
- All subscription product content is made available on the first of each month.
- Download links for content will only be provided for the number of months you have paid for in full at the time of your cancellation.
- Your full payment is considered made AFTER the first of each month.
- If you cancel before the next scheduled payment, you will only have access to content that has been paid for up to that date.
- Content received prior to your payment being processed for a given month will not be available for download after cancellation.
3. Where to Cancel Your Subscription
You can manually cancel your subscription from inside your account:
- Log in to your account HERE.
- Click on your Avatar from the top right of the page header.
- Select Settings from the dropdown.
- Click Billing Info in the top right of the page.
- Select which Active Subscription you want to cancel by selecting the ... button to the right of the title as seen in the image below
Refund and Return Policy
Can I return Dain Kajabi Digital Products?
No, digital products are not eligible for returns or for refunds.