You can request a password reset link to be emailed HERE.

Please be sure to check your Spam or Other email folders. You must reset your password within a few hours of receiving the email or you will be required to generate a new link. 

Your library and content in it are associated with the email address used to make the purchase. 

Always use the same email address when making a purchase through this website and the system will prompt you to login to your existing account.

If you have created another account, please email us to merge them at: [email protected]

Given the nature of our various subscription based programs, we request that all cancellations requests be emailed to us here: [email protected]

Someone will respond to you as soon as possible with information related to your particular product. 

Receipts are automatically sent for each purchase or payment through our payment gateways: Stripe or PayPal.

If you require a more formal invoice for your business please contact Fiona at: [email protected]

Update your card on file

We offer many languages for most of our products. Translated languages will always be listed on the payment page. If your language is not listed there, we do not have that language available for that product.

Once inside your product languages will either be categorized or listed in the Downloads section of the product. 

All purchased products our housed in your Member's Library. Login HERE and click My Library in the top menu of the page.

If you have many products, you will find page numbers at the bottom of the page. Clicking Next or the page numbers will show your continued library. 

Update email preferences

• After you log into your account, you must click your Avatar in the top right corner of the page.
• Then, select Settings from the dropdown menu.
• There, you can check for the email notification settings that currently apply and make any necessary changes

Please be sure and add our email address to your contacts. All of our emails will come from: [email protected]

All of your products for Dr. Dain Heer's online library are also available in an app through Kajabi. 

You can download it for your particular device HERE.

Please know that the app content is based on the email you used to purchase. We recommend using the same email and password across all of your Kajabi Member sites for the most ease. 

You can change your login email and password under your Profile Settings by Clicking on your Avatar in the top right corner of the page after you have logged in.

Making sure the app is updated, and occasionally refreshing the app will fix most issues. 

For anything else, please send us an email to: [email protected]